In summer 2025, the City of New Westminster introduced a pilot project for Westminster Pier Park to address various concerns. The City is now expanding the program to support all city parks, with Westminster Pier Park and the Riverfront spaces remaining a primary focus. The Park Liaison Officer (PLO) Program is designed to ensure that parks remain welcoming, vibrant and safe for everyone.
Park Liaison Officers are meant to ensure New Westminster parks remain welcoming, vibrant and safe for everyone. They provide a visible, helpful presence for park users, while mitigating and minimizing vandalism. They also encourage park users to be able to report concerns, including through educating others about how and when to report issues to City staff.
Connect with the PLO team
If you observe vandalism or nuisance behaviour, file a report with the PLO team through one of the following:
- By phone: 604-527-4643. The phone line is monitored 24 hours a day, seven days a week:
- By email: parkliaison@newwestcity.ca. Note: PLO inbox is monitored from 8:30 am to 4:30 pm, Monday to Friday (excluding statutory holidays).
If you are still unsure as to whether the behaviour falls under a Park Liaison Officer call, we encourage you to reach out and we will do our best to direct your call.
Reminder: Please call 9-1-1 when there is an immediate threat to someone's life, an active crime is in progress or you see open burning.